I have mixed feelings on this as there were a lot of Kuiu haters on their forums that would jump on any pack thread and just say Kuiu packs suck, get SG or Exo. No constructive criticism there and I did find the trolls annoying. That being said, I am all for an open forum for discussion and as long as people are open minded or comparative it is usually very helpful. It's the trolls that come in and say "buy Exo, everything else is crap" that don't contribute to the conversation and I can see why they would want to remove them. There have really only been a couple of threads that have been moderated and the problem is that they were the wrong ones. There were threats and comments that went way over the line that were not addressed, but a thread on Exo packs or something got deleted. The moderators only come through once in a blue moon on look at the top couple threads. Look at it this way, would you want someone coming to your place of business and telling people not to buy your stuff and to go somewhere else because their stuff's better.
As far as not taking constructive criticism, I disagree. Quite often have they addressed constructive criticism; often not directly, but look at the new hats. Not once did I see them acknowledge publicly that their hats were too small, but all of a sudden properly sized hats pop up on father's day and on sale at that. My only complaint here is that they aren't as engaging on the forum about things like this, but then you are publicly admitting that the thing you are currently selling has problems, which is also bad business.
I must of been on a different forum.