your good (or not so good) customer service interactions of late

[fisherman983]

Aero precision. Made an order for an AR build on black Friday. All parts in stock. Said shipping was 5-7 business days. Still waiting on my muzzle brake, and it took over a month before the first part arrived.

Made several phone calls only to wait on hold, hung up on, call back immediately to go straight to a voicemail saying they aren't available. Sent emails and Facebook messenger messages with zero response on anything.

I wouldn't spend another penny on anything from them.



Sent from my SM-S928U using Tapatalk

 

[Hnthrdr]

I have one in the good column. Ultradyne is fantastic. They are super communicative. Offered a military discount, shipping was free and fast. They are great!