Shout out to SEVR broadheads for their exceptional customer service.

Geewhiz

WKR
Joined
Aug 6, 2020
Messages
2,782
Location
SW MT
Just wanted to make note of some exceptional customer service.

Last week I ordered 10 broadheads from SEVRs website. They were shipped and on Saturday I got a notification that they were delivered. As luck would have it the post office lost it and they told me they must have delivered the package to another P.O. Box by accident. She said there’s always a chance that the recipient will bring it back but don’t count on it. She advised me to call the sender and notify them of the lost package, so I did.

I explained what happed to the guy that picked up the phone at Sevr and without hesitation he said “don’t worry about it we will take care of you, we will get you another order and you will have shipping info by the time we’re off the phone. No charge.” I must say I was blown away by the outstanding service and I thought I would put this out there for others to see. I told him I would get in touch if the other order shows up and he replied “ save yourself the hassle and keep them or give them to someone that will use them.”

Props to a company that takes care of their customers with no questions asked.
 
I never dealt with SEVR’s customer service but I have shot their heads and like them. Tough, sharp an accurate.
 
I never dealt with SEVR’s customer service but I have shot their heads and like them. Tough, sharp an accurate.
I’ve never shot sevrs but i used to shoot the ulmer edges when trophy taker made them and i really liked them a lot but they discontinued them. The sevrs seam to be nearly identical so I’ve got high hopes for them.
 
If I remember right Ulmer edge had a lawsuit that prevented them from staying in business and eventually the owners of Sevr ended up with the patent? Regardless, they are great broadheads!
 
Back
Top