I thought they were offering refunds. I'd file a small claims suit if I was out that much.I'm glad some of you are having success getting you're money back because I'm not. My bank has told me I'm pretty much out about $1300. I sure hope everyone is filing reports with the BBB, Texas attorney general's office, and the FTC. I doubt it will make much difference but I'm good with anything that makes this guy's life difficult. It takes about 10-15 minutes to file a fraud or complaint so I encourage everyone to do it.
I have a friend who lives near there that was going to pay his restaurant a visit for me but it looks like it's closed also. The Atlas website wasn't up last time I checked either, but I did see where he has posted on his LinkedIn recently about his tumblers. What I wouldn't give to live close enough to go have a "talk" with him.
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I'm glad some of you are having success getting you're money back because I'm not. My bank has told me I'm pretty much out about $1300. I sure hope everyone is filing reports with the BBB, Texas attorney general's office, and the FTC. I doubt it will make much difference but I'm good with anything that makes this guy's life difficult. It takes about 10-15 minutes to file a fraud or complaint so I encourage everyone to do it.
I have a friend who lives near there that was going to pay his restaurant a visit for me but it looks like it's closed also. The Atlas website wasn't up last time I checked either, but I did see where he has posted on his LinkedIn recently about his tumblers. What I wouldn't give to live close enough to go have a "talk" with him.
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I've seriously considered switching banks over this but that's still not going to get any of my money back. I've been with this bank for over 20 years. When I first started the claim they said that I had to wait a while because they couldn't do a charge back before a certain time. When I tried to start the claim again later they told me it was to late and they couldn't do a charge back through Star. The woman I originally talked to basically screwed me by giving me wrong information. I've learned to always use a credit card and never a debit card on any transaction you are at all sceptical about because they fall under different federal laws.I would get a new bank!
I've seriously considered switching banks over this but that's still not going to get any of my money back. I've been with this bank for over 20 years. When I first started the claim they said that I had to wait a while because they couldn't do a charge back before a certain time. When I tried to start the claim again later they told me it was to late and they couldn't do a charge back through Star. The woman I originally talked to basically screwed me by giving me wrong information. I've learned to always use a credit card and never a debit card on any transaction you are at all sceptical about because they fall under different federal laws.
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They verbally offered me a refund when I had email them but said I had to cancel my order through the website. When I went to the website after that it was down. When it came back up it would no longer recognize my order number. Since then they haven't responded to any correspondence either by phone or email.I thought they were offering refunds. I'd file a small claims suit if I was out that much.
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The Coop in Fredericksburg Texas.What was the name and location of his restaurant?
They verbally offered me a refund when I had email them but said I had to cancel my order through the website. When I went to the website after that it was down. When it came back up it would no longer recognize my order number. Since then they haven't responded to any correspondence either by phone or email.
I will be contacting an attorney in the near future but I'm not sure if it's even worth messing with for that dollar amount. If anyone else has been unable to recover their money I'd be interested in talking to an attorney in a group suit.
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USAA sent me a letter this week letting me know they are attempting to contact this guy. Said they will have a resolution in 60 days. So, they gave me a temporary refund pending the results of the "investigation."