When RTIC first came out they offered a 7yr warranty (2yrs more) than their competition Yeti. Last week they made a drastic change from 7yrs to 90 days. Yup that's right I said 90 days. To me this is completely unacceptable and goes against the companies whole message to the consumer. I do have one of their coolers and I don't have any complaints as of yet, besides the turn around time from order to delivery. But if they are going to make such a drastic change in warranty, what does that say about their confidence in their product long term. The reason I bought a Yeti was they stood behind their product and it's track record. I took a chance on RTIC and planned on buying more with the soft side coolers out now and the 115 coming. For now I will not be purchasing anymore products from them and will wait to see what they do in the future. Just my thoughts.....
I wonder if the guys who purchased these coolers last year under the 7 year warranty get screwed over by this as well. I would assume so. I was thinking of purchasing one this year but after seeing this I think I'll go with an Orion instead.