All that fiber from the beans in your chili kicking your ass?
They're very capital intensive, my in laws have owned these stores for some time now with a partner so I've been around the stores for a bit. They have the staff in place, have a part time guy on call for machine repair who's handy and they've known for a long time. We have all the staff and cleaners in place today. Have majority Dexter, god amount of speed queen and some Huebsch. They purchase a lot of new equipment in the last 4 years, some old dryers I'll replace in the next two years. some top loaders and then 20-80 lb machines. Everything is coin today and I'd like to get away from solely coin usage given where we're at in the 21st century. Debating on keycard system vs bolt on program to the machines to accept tap to pay, digital wallets, etc. Also curious on what vending systems people use and if they saw an increase in return going from an older coin soap vending dispenser to a more modern vending machine that has smaller detergent bottles in it but can cover multiple loads. The new vending machines are expensive, curious if anyone has seen the justification on the ROI. I've got a call out to the supplier but wanted some real world input.
I've plugged into a few YouTube channels and podcasts, there's some great info out there but not a solid laundry forum. Reddit is ok, but going to a place I like and trust for real world feedback.
Sounds like someone ponied up! How was your digital experience? Was it intuitive? The $10 of quarters for an 80 lb machine takes forever, would like to improve this experience for our customers as well.
Digital was great with easy to follow on-screen instructions, and worked smoothly - no coins is definitely nice. They had all their new front loaders arranged in rows by capacity - the biggest ones could take a ton of laundry and were like $15 or $20.
