Great points. A few thoughts:
1) Our approach to materials will be the same as we always do. Only pick what we think is the best, and use it for a reason(s) and communicate the why. Great to hear that is appreciated.
2) Customer service has and always will be one of our core values. Not just when it's convenient, but when it isn't. That won't change.
3) Your point about American made is an interesting one and I appreciate your take. I've been watching people skewer Sitka for announcing they are raising their prices due to tariffs. I don't have a dog in that fight, but a lot of people are mad they don't just move production to the U.S. Anyone who says that a) clothing is better made in America and/or b) just move production to America (for clothing), hasn't ever tried to do it with their own money, and doesn't understand that it takes years to do even if it makes financial sense. There are so many reasons why there are better places to sew clothing than the US, but largely it has to do with us not having a labor force that wants to sew 40+ hours a week. And, let's be honest, there is a reason ALL of the best mountaineering, climbing and hunting brands are not made here. You can do smaller scale operations here, but having talked with some of the top US clothing manufacturers, they will tell you they cannot handle large volumes, and once you hit a certain size your best bet is to go overseas. Anyway, that's a diatribe, but I appreciate your point about honesty and transparency, which we have always done and will always do.
4) Influencers: we don't pay influences to tell you how to think