Got my red carpet call from UM today. Painless and very much appreciated.
I had made two changes to my order: one to 2 color cerakote last Spring and a last minute change to a trinity rail.
The cerakote change was correctly captured.
The trinity rail was not, however, when I had emailed to request the change I was told it was too late to formally change the order since the stock was in shipment but that they would add a note.
That note was missed/lost, but thanks to the call I was able to clarify the change, it was noted, and hopefully I’ll be looking it over in person in a couple of weeks.