OnX Crashing

Joined
Feb 16, 2021
Messages
2,021
Location
Tacoma, WA
Anyone else have a difficult time with OnX lately?

All five of us in MT this week were cussing it daily. Constantly freezing and crashing, both with airplane mode on and off. It was seriously frustrating.

Just saw an update prompt pop up that wasn’t there before we left. Hopefully that fixes whatever the issue was, but man was it frustrating.
 
Sucks on my work computer also. Sometimes it’s just a plain map, can’t get contour lines or names of anything to load.
 
Haven’t had crashing but noticed the last few months that I had to manually choose “use offline maps only” where before it would switch automatically when I was outside of cel coverage (iOS)
 
I had the same problem this rifle season and almost got lost haha. Old timer gave me some advice to shoot an azimuth of my camp site for a worst case scenario. That helped a lot. I downloaded offline maps on Apple Maps so I didn't get lost but OnX started working again the next day. Maybe an update or something threw off the app.
 
Take this for what it is worth, because obviously 2 different beasts. I was having issues with basemap crashing last year, it essentially came down to me having too many layers running. They suggested I run 10 or less layers at a time, I think I was running about 25 or so. Like I said not sure this applies to OnX but may be worth a shot


Sent from my iPhone using Tapatalk
 
There also has been some issues with internet servers worldwide. So it could be because of that as well.
 
Yes I have recently had problems with my app while offline. Two or three days into the hunt all the features of the app quit working for me. So no making waypoint, no waypoint would show up. my offline maps loaded but nothing else.
I am very disappoint when you pay for a service that is suppose to work off line and it fails at the time of use

Does anyone know how to contact Onx other than the AI support chat ?
 
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