I have never had a credit card refund be instant, it always takes a few days and I don't think it is because of the person/business refunding.I’ve had so many poor customer service interactions in the past month I’m starting to feel like poor service is just the normal thing now.
At this point I have zero sympathy for companies that perform poorly. I honestly hope pew pew solutions goes under. One less shady business out there. I know it’s petty but whatever.
I recently had one place try to charge me a 30% restocking fee unless I wanted to trade the product out. The kicker was that they wouldn’t just let me send the one I didn’t want in to be traded out, I had to actually buy the new one and wait 2-3 weeks to get refunded. This was a company I’ve probably spent 10k at over the past few years.
It’s all just a money grab, companies selling stuff they don’t have and they know they won’t have (pew pew solutions), companies trying to charge for returns, advertising free shipping then having some loophole of why you don’t qualify for it.
For the record too, my pew pew solutions refund is locked up. I’ll be doing a visa chargeback with them. It took them about .5 seconds to take my money, I shouldn’t have to wait 5-7 days to get it back.
Rant over.
Pew Pew Solutions responded quickly to me and issued the refund. I see that as quite reasonable.
I have few truly bad customer service interactions. I deal with plenty of people who bitch about things not being done in a way that would be prohibitively expensive because they simply don't understand. Companies are run by people, some do a better job than others. Just like some people would not have tried to save a dime by ordering through Pew Pew Solutions to start with as it was clear that he did not have the product in hand at the time of the order.
Sometimes I think problems cluster not just because of randomness, but because we get frustrated and start seeing/creating problems where there is not one.
Anyway, I'll go **** off. You can PM me and tell me to do the same, I promises not to complain if it is done in the next 24 hours.....