I presume its not relevant in your case but make sure your address is correct in their system.
I drew a good tag in another state one time and it was a ways out, closer to the hunt I thought "Hmmm I never got a tag". Called them and they said "Its right here, got returned to use due to the incorrect address, figured you'd call about it sooner or later." I sorta wondered why they never reached out when it was returned but all was good in the end. Something was transposed on my address in their system, typo on my end presumably.
My sons got their CO tags a couple weeks ago, I didn't draw anything.