Maven’s CS is lousy. Both times I called with questions I got either outright lies, or someone speaking without proper knowledge.No doubt. All that concern seems erased with company chosen and parameters of this scope.
Given the choice tho, if things are equal on build quality I will learn toward the company with good customer service and company integrity or reputation as the decider.
Look at Maven for example, they build 1 scope that works and deny the fact that it's internals are different from their others. Dismissing the results of testing all together. They can pound sand in my book.