Hello all - looking to see if you have any ideas that I have not done yet...
Third season rifle I shipped my sons gear as well as my own to a friend in CO via UPS. Gear was packed and sealed in two big coolers (much cheaper than airline baggage fees). They got as they were supposed to so all we took was our binos, GPS, and rifles with the airlines.
After the hunt we flew home and he shipped the two coolers back...however only one arrived. What's worse is that my buddy inadvertently forgot to insure them. I have filed a claim and talked with my local UPS hub. My friend has met with the UPS store manager in CO who remembers helping him get them shipped. Tracking numbers do not show the missing cooler ever leaving the UPS store in CO.
I had well over $1000 in that cooler with my pack, sleeping bag, clothes, etc and right now UPS is offering me $100 plus the cost to ship for a total of $210. Since the insurance was missed what other curse of action might I have to recover close to the value? I have provided a detailed list of what was in the cooler, called every number I can find, and my buddy is stopping almost daily at store in CO to put pressure on them. He feels terrible and it's maddening the response that we are getting. This is a massive package that I have trouble believing was just 'lost'.
Where do I go from here?