I think his point was, maybe they should/could, but they're under no obligation to do so.What's the point of your post? I've spoken my piece and I'm not going to engage with you. I've described what I've experienced in other industries. Obviously it's a business model that has some value to certain companies or it wouldn't exist. I assumed it was also obvious this wouldn't be something in writing but something that gets done on a case by case basis. As another example Santa Cruz Bicycles has been known to warranty carbon mountain bike frames when cable rub, rubs through the paint into the carbon. This can be argued as a setup issue. They've even went as far as upgrading someone to a newer model frame. They also provide free bearing replacement for the life of the frame. 10-12 high grade bearings certainly cost more than a glove. What do you think the mark up is on their gloves? Why does first lite and Sitka both have a pro deal program that's very easy to get into and offers 40% off? I'm sure this is all built into their price point so they obviously aren't losing money. FWIW a new Santa Cruz frame will set you back $4,000-$5,000 depending on the model. We're talking about a missing glove or a sock. You draw the line where you would like. Your post is why Internet forums suck.
There are scopes with a lifetime warranty, but if I bounce my scope off a cliff, I don't know if it's honest to try to turn it in as defective... JMO, yo will do what you please, but to hold the lack of replacing a LOST glove, not a glove that fell apart due to craftsmanship, against the company seems silly