The All New MRC/S2H Marshall Rifle Now Available

[atmat]

My apologies, I thought it was expedited and back to you since it had been two weeks or so since you sent it back....

It took me 2-3 days to get it shipped out as work was busy and I had to go buy a box.

It arrived last Monday late afternoon to UM. The Rokstok manager got it fixed and ready to go by Tuesday midday. I was told I would receive shipping info that day.

Nothing came in so I emailed Wednesday. I was told I would receive shipping that day.

Nothing came in and Thursday was crazy at work so I reached out on Friday but never heard back. Then I reached out on Saturday but never heard back.

I called today and left a voicemail. Got a call back and was told it was definitely going out today. I pushed back and asked for confirmation because I have heard that for a week. UM confirmed it was sitting waiting packaged up and labeled for FedEx.

But not long after we hung up I got a text saying that it actually didn’t have a label and their shipping center is down due to AWS stuff.

So my stock will have been sitting there repaired for at least a full week before it ever got shipped back to me. I find that incredibly frustrating given the timing of hunting season.

I’m grateful for UM’s innovation. But I’m quite irritated by this particular situation.

Edit: System got back online and it shipped out today.

 

[Billy Goat]

I’m grateful for UM’s innovation. But I’m quite irritated by this particular situation.

Unfortunately I think this is a fairly frequent sentiment.

 

[Billy Goat]

@atmat feel like you should have taken @Formidilosus up on his offer to personally drive you a gun for this season? Maybe would have been fitted and the apparent customer issue of improper spacer use could have been resolved.

 

[BLJ]

It took me 2-3 days to get it shipped out as work was busy and I had to go buy a box.

It arrived last Monday late afternoon to UM. The Rokstok manager got it fixed and ready to go by Tuesday midday. I was told I would receive shipping info that day.

Nothing came in so I emailed Wednesday. I was told I would receive shipping that day.

Nothing came in and Thursday was crazy at work so I reached out on Friday but never heard back. Then I reached out on Saturday but never heard back.

I called today and left a voicemail. Got a call back and was told it was definitely going out today. I pushed back and asked for confirmation because I have heard that for a week. UM confirmed it was sitting waiting packaged up and labeled for FedEx.

But not long after we hung up I got a text saying that it actually didn’t have a label and their shipping center is down due to AWS stuff.

So my stock will have been sitting there repaired for at least a full week before it ever got shipped back to me. I find that incredibly frustrating given the timing of hunting season.

I’m grateful for UM’s innovation. But I’m quite irritated by this particular situation.

Effin yikes.

 

[atmat]

Update: System got back online and it shipped out today. Should have it by Wednesday.

Will go shoot it Friday before leaving for second rifle if I can!

 

[RancherJohn]

Update: System got back online and it shipped out today. Should have it by Wednesday.

Will go shoot it Friday before leaving for second rifle if I can!

Consider this a reminder to put ammo in your truck/bag now. I'm assuming I'll be shooting a rifle other than a Marshall for 2nd, but I'd rather have it done right than done now; plenty of other guns on hand if I can't get it by then.

What ammo was yours originally tested with; 108 ELDM?

 

[4cMuley]

It took me 2-3 days to get it shipped out as work was busy and I had to go buy a box.

It arrived last Monday late afternoon to UM. The Rokstok manager got it fixed and ready to go by Tuesday midday. I was told I would receive shipping info that day.

Nothing came in so I emailed Wednesday. I was told I would receive shipping that day.

Nothing came in and Thursday was crazy at work so I reached out on Friday but never heard back. Then I reached out on Saturday but never heard back.

I called today and left a voicemail. Got a call back and was told it was definitely going out today. I pushed back and asked for confirmation because I have heard that for a week. UM confirmed it was sitting waiting packaged up and labeled for FedEx.

But not long after we hung up I got a text saying that it actually didn’t have a label and their shipping center is down due to AWS stuff.

So my stock will have been sitting there repaired for at least a full week before it ever got shipped back to me. I find that incredibly frustrating given the timing of hunting season.

I’m grateful for UM’s innovation. But I’m quite irritated by this particular situation.

Edit: System got back online and it shipped out today.

This is one reason why I keep kicking the can down the road of starting my own business. It’s absolutely impossible to not catch flack lest you completely set yourself on fire.

(not directed at poster, just in general. People are hard to keep happy, that’s all)

 

[Billy Goat]

This is one reason why I keep kicking the can down the road of starting my own business. It’s absolutely impossible to not catch flack lest you completely set yourself on fire.

(not directed at poster, just in general. People are hard to keep happy, that’s all)

I found that my customers don't bother me nearly as much when I hit deadlines.


And deliver on what I said I'd do.

Granted not always easy to do.

 

[Timjohnson11]

This is one reason why I keep kicking the can down the road of starting my own business. It’s absolutely impossible to not catch flack lest you completely set yourself on fire.

(not directed at poster, just in general. People are hard to keep happy, that’s all)

The poster certainly has the right to not be happy with this situation.

 

[BLJ]

Has anyone else who ordered a rifle received it? Or any kind of notification?