Suppressor wait times

Can anyone tell me how long the "Preparing for E-Form's" step typically takes through Silencer Shop? It has been on that step since last Thursday. I tried calling them today to ask about it and gave up after about 30 minutes on hold. It just seems like that should be a fairly quick step?
 
Can anyone tell me how long the "Preparing for E-Form's" step typically takes through Silencer Shop? It has been on that step since last Thursday. I tried calling them today to ask about it and gave up after about 30 minutes on hold. It just seems like that should be a fairly quick step?
My last can the Form 3 took about 2 weeks to clear, once I certified and submitted it was approved within 48hrs with a single shot trust.
 
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