stockys customer service

[bnsafe]

I just wanted to give a shout out to Kim and stockys customer service. It was an amazing experience. Extremely smooth and easy, they were overly helpful. I have nothing bad to say, and I am usually pretty good at complaining, lol.
If anyone is needing a stock, they are awesome to deal with.

 

[WestMOhunter]

Agreed. Same experience here.

 

[bombhunter]

Same. I emailed them about a stock I ordered at 2:53 that showed in stock, and then showed backordered on my order. Not really a big deal to me, just checking on lead time and if I should just wait for the Rokstock. Kim emailed back at 2:54 that they have the stock ready to go and it ships tomorrow.

 

[Ferrulewax]

Kim was great for me as well. Don’t have my stock yet but 10/10 so far

 

[gelton]

Ordered a proof barrel and stock from them and they were more than helpful both times.

 

[Reburn]

I also had a great experience with Kim at Stocky's.

 

[limpet]

Same here. The man in the brown van smashed a stock putting a crack in it and Kim had a shipping label to me same day.

 

[Hartleya]

Nothing but the best to say about them great help always

 

[Grillnugz]

Had them on the phone today, solid service and very knowledgeable about their products.

 

[DVW]

I hate to be the lone dissenting voice here, but my experience has been, shall we say, less than stellar. I ordered a stock May 13, 2024. It was on back order, and I’d noticed in previous weeks that it was always on back order. But I was given a delivery date, when I ordered it, of 6 weeks or less. It’s been over 9 weeks now, and Kim told me at 6,7, and 8 weeks, it should be shipping in the next week. Disappointing.