Scout to Hunt glitching

madtinker

Lil-Rokslider
Joined
Jan 8, 2023
Messages
164
I checked my app this week and it wouldn’t load. Restarted my phone, app still wouldn’t load. Deleted app and re-downloaded. Now it loads but all my waypoints are gone. Customer service says there’s a bug in the new software release and they will fix it ‘soon’.

If you use Scout To Hunt, and have a hunt this week, you may need a backup mapping software.

On the plus side, customer service response time was pretty good. I just hope they can get a fix out there before my elk hunt next month.
 
Joined
Feb 17, 2018
Messages
829
Location
N. CO
If you have enough time and it's feasible to transfer your waypoints to another platform, I would just transfer all the info to onX and be done. I've been a heavy user of onX in multiple Western states and it has done me well. Yeah, it's like everything in life, not perfect, but they do a good job with software upgrades and fixing glitches in their system. From my limited customer service interaction they have always done right by me.
 
OP
M

madtinker

Lil-Rokslider
Joined
Jan 8, 2023
Messages
164
I’ve thought about doing that very thing. We’ll see if this bug fix can be out in a reasonable amount of time. Mostly, I wanted to alert anyone else using StH that they are having issues and to check your app before heading out.
 
OP
M

madtinker

Lil-Rokslider
Joined
Jan 8, 2023
Messages
164
Update: support says the glitch is fixed, but I still can’t see any of my markers. And at some point they discontinued offline maps for the free version without warning. They gave me a code for a free premium membership for a year, but I’m going to switch to OnX. Price difference is five bucks a year, and I’m cheesed off at StH right now.
 
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