- Joined
- Jan 5, 2012
- Messages
- 9,917
I agree that not getting answers is a PIA. Who did you talk to? I have nothing to do with UM's business outside of the Rokstok, but I know the Tikka UM action process well since I had the first one and can help ensure everyone is on the same page.Lead time on their site (same when I ordered) "Lead time is 3 weeks total for machine and Cerakote work, add 3 MORE weeks for Nitride." IE six weeks.
BUT it wasn't the timeline issue that was worth discussing. I was replying because the answers I was getting were bizarre (kinda like your statement about customers comments). It was fragmented statements that didn't make sense on their own.
"Hi I sent in an action 7 weeks ago, lead time was 6 weeks at the time, I am just curious about the current status" = "Lead time on nitride is 3-4weeks so it'll be a few weeks"
"I sent it in 7 weeks ago are you saying it just went into nitride?" = "Looks like the machinist picked it up early May"
(Keep in mind my response question was when did it go to nitride because the first answer I got was in regards to the lead time for nitride so that reply stating a date about a machinist doesn't clearly answer anything. Is this an outside machinist and if so what phase of the process are they involved in, the whole thing, just the nitride phase, etc. Was that a way of trying to say their internal machinist picked it off the shelf early May? See how its bizarre)
I wouldn't be scratching my head if they said "Looks like your action didn't get started on till early May and just went off to Nitride so it'll be 3-4weeks from now". That is a complete and clear answer, lol.


