sucks you had a bad experience, but doing ones own homework typically pays off huge. Id love to get back to an outfitter in alberta, but have to wait for all the cv bs to go away, if it ever does. it can be such a fun and exciting experience up there, id hate to see you rule it out entirely for the future. Im sure starting a post even here, in the future, would get you lined up on some reputable outfits and reduce the initial hassle of finding a good start point. good luck in the future, id hope you try again.