Luxe Hiking Gear - BAD

Veteran

FNG
Joined
Apr 17, 2022
Messages
3
Dont buy anything from this company - you will get taken. I made the mistake of making a purchase in January. I recieved the order promptly except for a single item. They said that item would arrive shortly. Then i was dumb enough to make a second purchase (stove) in April. I never received the item. Ive been working with my credit card company since to get it resolved. Luxe keeps charging my card, each time a credit is issued. I finally put a stop on all charges from Luxe. There is no customer service. They are a nightmare.
 

mlgc20

WKR
Joined
Oct 29, 2018
Messages
1,192
Location
DFW, TX
Sorry for the bad experience. Sadly, not surprising givens Luxe's history. Hopefully others will see this thread or one of the many other ones on Rokslide and save some headaches and $$$.
 

Cheechako

FNG
Joined
Feb 15, 2021
Messages
81
Location
Anchorage, ak
I’ve been fighting with luxe since April on an order I never received. Finally got a refund today. I learned my lesson about being cheap 🤦‍♂️
 
Top