OP
I own LRI. My apologies for us not being able to catch your call. It's been a 20-year struggle managing the balance between communication vs processing work on the floor.
Every staff member has a phone in their department and they do their best to catch calls coming in. Temper this by knowing that if they are running a machine, their focus has to be on the job. That is a rigid policy of mine. No sales or tech call is worth a trip to an emergency room, the cost of repairing a crashed CNC machine, and/or ruining someone's property.
605.490.8241 is my personal cell. If you'd still like to talk, I'll do my best to catch your call.
All the best,
C.