If people want to be dicks about this issue. The outfitter was there, ready to provide the service. It was the customer who didn't show up. The outiftter doesn't control the border. It is out of their control. No different then if a snow storm prevented the flight from leaving the ground. I know of several guides that went North to work for free, on the slim chance the Border would open in August or September.
I lost a ton of money as I wasn't able to make it down to the States for work. I don't have any American business sending money my way, nor am I being compensated. It's called life. I don't see a safety net. Sh1t happens. I'm living in the Socialist country, sounds like you guys want a Socialist safety net after all.
Personally I gave all of my clients deposits back, it almost bankrupted my business in Apr 2020. It was my business decision to make, but not one that I would simply assume everyone else can or would make. To simply assume that the other person should is brutal. I was in an industry that subsequentky grew due to the restrictions, so I was lucky. But I'm not seeing the fairy tale ending for the Outfitters. They received deposits, true, but they didn't exactly have a normal, profitable year. Best case scenario they broke even, or only lost a little. Now you expect them to take another hit the following year by working for free again?
I'd value any guide or outiftter who was able to meet in the middle and come to any sort of arrangement that was mutually beneficial. But I'd not fault those who weren't able to.
Covid sucks. Lockdowns sucked. Border closures suck. But its not the Canadian Outfitters fault that American hunts were missed.
It's unfortunate that Shockey's article was so brutally tone deaf. The message was poorly presented.