Goat Knives ghosting me?

tony

WKR
Joined
Nov 13, 2015
Messages
946
Location
WV
You all want to read a weird online purchase, go look up my gray ghost gear tale in the business “good or bad” thread.
You all buying these razor type knives, why just not pick up a few of those orange handle ones with the blades that snap off? They are like a buck, at harbor freight, HD, Lowe’s, the local hardware store. Seems like it would to the same thing.
 

Marbles

WK Donkey
Classified Approved
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May 16, 2020
Messages
4,247
Location
AK
Is it OK that I was on the side of the company when this first popped up, now with more information coming to light I'm ready to get my pitchfork out?
I'm certainly not on the company's side, but I still feel 2 weeks and trying to do a charge back is jumping the gun, so I hold to my original posts (based on memory, I've not gone back and reread them).

Even with Survive Knives, when I learned more about them, I gave them 2 weeks pasted the estimated ship date (3.5 months and multiple unanswered emails) before contacting the card company.

Not supporting or buying products from companies that choose to sponsor MF is not cancel culture. It is called capitalism and being able to make a choice as a consumer.
Cancel culture is capitalism and free society deciding not to support something.

When people don't like the lack of support and disagree with the reason, they call it cancel culture rather than taking the time to articulate a position.

Cancel culture is a lazy lable used to attack the free choices of others. That is true regardless of how stupid I think the basis for those choices are.

This whole when my side does it, it is good, but when the other side does it we get mad and call it x is old. So let's just call everything that is x, x and realize the label is worthless from the start.
 

GotDraw?

WKR
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Jul 4, 2015
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1,314
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Maryland
No time to read this entire thread, but I get a sense that the OP has never started/run a small business. Certainly a lack of flexibility or understanding that is often "helpful" when dealing with garage businesses/small businesses.

My thoughts:
  1. **OP- Maybe the best outcome here is for TiGOAT to send you your money back. Maybe you're not the right client fit for them.
    1. Then you can risk your own capital, start your own garage business to design, manufacture niche products and try to juggle all the balls...
  2. If TiGOAT is a small, 1-man or 4-man operation then the work is NEVER done before going on a holiday or hunt.
  3. TiGOAT may be side gig for someone with a demanding F/T job and he may be swamped.
  4. If hunting season was in or almost in, before OP placed his order (and all the other folks placing last minute hunt orders), then TiGOAT staff may be out in the field and I would hope that ALL of us have enough flexibility and maturity in our mindset that we can accept this. Including a lack of prompt communication.
  5. It seems that TiGOAT has been around for years and I have not read anything that slams their quality, so be happy that their goods are still available.
  6. I have never been disappointed by the quality of gear bought from garage businesses. They all had pride in their top notch offerings, even though many of them never made it for the long term.
Best,
JL
 
OP
grainhog

grainhog

Lil-Rokslider
Joined
Dec 8, 2022
Messages
113
This thread just got brought my attention. If anyone has placed an order and didn’t recieve your product please reach out to me directly and I’ll get it squared away immediately. My job is design and production as one of 2 owners. My partner is in charge of the orders and customer service so I don’t get to see what’s going on with that end of the business. Sorry for any issues this may have caused. We have absolutely zero intention of trying to take any customers hard earned money and not giving them the product they deserve. Please reach out if you have any issues.
All the best , Travis
Ah yes, the tried and true "two non-communicating owners, radio silent, taking payment but not fulfilling orders or responding to customer inquires, for a product with abundant alternatives" business model. In the time between when I ordered and you wrote this I actually knapped one from flint so I'm good thanks.
 
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bergie

Lil-Rokslider
Joined
Jul 15, 2023
Messages
171
Location
North Idaho
I have to imagine companies that work with MF in a capacity like this would like to keep it quiet for obvious reasons. I am happy this post made us aware.
 

intunegp

WKR
Joined
Sep 28, 2021
Messages
551
Going to make one final post in hopes for a response from @truearrow7, who is apparently Travis Nowotny. The community would really like to understand the situation more clearly.

It has been posted that you said you are in Idaho but the warehouse is in Utah. You said that you're "ahead" of production and have no idea what happens at the warehouse...if all your products are sold out/out of stock wouldn't production need to know about that? You then told them to contact Erik and gave his phone number. The phone number that you gave is linked to Erik D Van Woerkom of Muley Freak.

Is your story that your business partner is Muley Freak and he is dropping the ball?
 

bergie

Lil-Rokslider
Joined
Jul 15, 2023
Messages
171
Location
North Idaho
Joined
Jan 1, 2021
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427
Location
NV
Sheesh it seems as if this has happened to more than just the OP, and has been going on for months now. Some guy with the handle muleyfreak_erik says its 🔥 though so we must trust that all is good and knives should still be ordered.
You can take Erik Van Woerkom’s word to the bank, unimpeachable character and reputation.
 
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