Goat Knives ghosting me?

[tony]

You all want to read a weird online purchase, go look up my gray ghost gear tale in the business “good or bad” thread.
You all buying these razor type knives, why just not pick up a few of those orange handle ones with the blades that snap off? They are like a buck, at harbor freight, HD, Lowe’s, the local hardware store. Seems like it would to the same thing.

 

[Marbles]

Is it OK that I was on the side of the company when this first popped up, now with more information coming to light I'm ready to get my pitchfork out?

I'm certainly not on the company's side, but I still feel 2 weeks and trying to do a charge back is jumping the gun, so I hold to my original posts (based on memory, I've not gone back and reread them).

Even with Survive Knives, when I learned more about them, I gave them 2 weeks pasted the estimated ship date (3.5 months and multiple unanswered emails) before contacting the card company.

Not supporting or buying products from companies that choose to sponsor MF is not cancel culture. It is called capitalism and being able to make a choice as a consumer.

Cancel culture is capitalism and free society deciding not to support something.

When people don't like the lack of support and disagree with the reason, they call it cancel culture rather than taking the time to articulate a position.

Cancel culture is a lazy lable used to attack the free choices of others. That is true regardless of how stupid I think the basis for those choices are.

This whole when my side does it, it is good, but when the other side does it we get mad and call it x is old. So let's just call everything that is x, x and realize the label is worthless from the start.

 

[GotDraw?]

No time to read this entire thread, but I get a sense that the OP has never started/run a small business. Certainly a lack of flexibility or understanding that is often "helpful" when dealing with garage businesses/small businesses.

My thoughts:

1. **OP- Maybe the best outcome here is for TiGOAT to send you your money back. Maybe you're not the right client fit for them.
   1. Then you can risk your own capital, start your own garage business to design, manufacture niche products and try to juggle all the balls...
2. If TiGOAT is a small, 1-man or 4-man operation then the work is NEVER done before going on a holiday or hunt.
3. TiGOAT may be side gig for someone with a demanding F/T job and he may be swamped.
4. If hunting season was in or almost in, before OP placed his order (and all the other folks placing last minute hunt orders), then TiGOAT staff may be out in the field and I would hope that ALL of us have enough flexibility and maturity in our mindset that we can accept this. Including a lack of prompt communication.
5. It seems that TiGOAT has been around for years and I have not read anything that slams their quality, so be happy that their goods are still available.
6. I have never been disappointed by the quality of gear bought from garage businesses. They all had pride in their top notch offerings, even though many of them never made it for the long term.

Best,
JL

 

[Reburn]

No time to read this entire thread.

You missed so much not reading.......

 

[grainhog]

This thread just got brought my attention. If anyone has placed an order and didn’t recieve your product please reach out to me directly and I’ll get it squared away immediately. My job is design and production as one of 2 owners. My partner is in charge of the orders and customer service so I don’t get to see what’s going on with that end of the business. Sorry for any issues this may have caused. We have absolutely zero intention of trying to take any customers hard earned money and not giving them the product they deserve. Please reach out if you have any issues.
All the best , Travis

Ah yes, the tried and true "two non-communicating owners, radio silent, taking payment but not fulfilling orders or responding to customer inquires, for a product with abundant alternatives" business model. In the time between when I ordered and you wrote this I actually knapped one from flint so I'm good thanks.