DisplacedHusky
Lil-Rokslider
- Joined
- Sep 28, 2023
- Messages
- 233
I hope I’m not the only one that dorks-out this much, but I am building a spreadsheet around the potential new rifles I am in the market for. I have added all the potential rifles that fit my criteria and I am going to add rifles that are introduced at Shot Show. Mostly it is just because I want to get this information out of my head so it’s not clouding my brain anymore. I have all the standard metrics for each rifle and added things like individual recoil energy and distance to 2,000 fps for a common bullet.
All of the manufacturers had the basic numbers I needed available on their websites. The Christensen Arms Mesa FFT made it on the list in a few calibers. I have heard less than stellar reviews of CA from multiple forums, but I wanted to give the rifle a chance on the spreadsheet because it has some of criteria I am looking for. However, they don’t list their magazine capacity, overall length and individual weights for their different action lengths on their website or 2023 catalog. Even though these seem like basic stats that their rifle buying demographic might be interested in.
I called their customer service line to inquiry about these items. The guy that took my call seemed annoyed with my basic questions and was not very friendly. He didn’t have the overall length of the rifle in the material at hand so he had to go measure one. Their website lists “Starting at 5.5 lbs” but doesn’t list the individual rifle weights for their long action and longer barreled chamberings. The customer service representatives did not have the exact weights either and he just told me to, “just add two or three ounces“ to the weight for those chamberings. He said that they use a short and standard actions for the chamberings I was asking about but then gave me overall lengths that were two inches different, which only accounted for the 2” difference in barrel length. I was going to try and press him for exact measurements that accounted for the different action length but at this point he was getting a little condescending.
I had heard internet rumors that CA had fixed some of their QC issues so I wanted to give them a chance a put them on my potential rifles list. However, this was not a good first impression and it did not strike me as a company that is trying to solve their customer service image issues.
All of the manufacturers had the basic numbers I needed available on their websites. The Christensen Arms Mesa FFT made it on the list in a few calibers. I have heard less than stellar reviews of CA from multiple forums, but I wanted to give the rifle a chance on the spreadsheet because it has some of criteria I am looking for. However, they don’t list their magazine capacity, overall length and individual weights for their different action lengths on their website or 2023 catalog. Even though these seem like basic stats that their rifle buying demographic might be interested in.
I called their customer service line to inquiry about these items. The guy that took my call seemed annoyed with my basic questions and was not very friendly. He didn’t have the overall length of the rifle in the material at hand so he had to go measure one. Their website lists “Starting at 5.5 lbs” but doesn’t list the individual rifle weights for their long action and longer barreled chamberings. The customer service representatives did not have the exact weights either and he just told me to, “just add two or three ounces“ to the weight for those chamberings. He said that they use a short and standard actions for the chamberings I was asking about but then gave me overall lengths that were two inches different, which only accounted for the 2” difference in barrel length. I was going to try and press him for exact measurements that accounted for the different action length but at this point he was getting a little condescending.
I had heard internet rumors that CA had fixed some of their QC issues so I wanted to give them a chance a put them on my potential rifles list. However, this was not a good first impression and it did not strike me as a company that is trying to solve their customer service image issues.