Two calls so far but I'm still trying to get an answer out of them. There's a lot of back and forth about who actually approves a warranty issue. Gene said he can't do anything for me and I needed to send an email, which I did. The shop is supposed to approve the return but they haven't made a decision yet. He said they are only concerned with the threads and not concerned with the throat being out of concentricity. He told me I should shoot it and see how it shoots. That of course would violate their return policy and I'm not falling for it. I've had factory barrels reamed straighter than that. A custom should be done correct. I'll give them until early next week before I start a charge back.