At work, former employer/company. There was a tv in a small conference room and many of us in that part of the building were watching the news. Wasn’t long before we were all sharply told to get back to work in a terse tone like the unfolding events were not important. Later that afternoon, a staff level employee sent out an email to everyone asking if we could plan a moment of silence. A terse rebuttal from an executive management jackass followed saying that would not happen and something like that idea wasn’t supported by company policy. To this day, that insensitive act is sadly and vividly part of my 9/11 memory. I never really thought at that time how bad employees were treated sometimes (i.e., can’t see the forest for the trees), but that day gave me some unexpected realization. It unfortunately took another couple of years, but the good Lord was looking out for me and in an unexpected turn of events I was gone from that place. (did not get fired). One of the most blessed days of my life.