Not at all Sir, but Vortex spotters & scopes aren't "top notch", their best modles barely makes mid-grade level according to testing. They are getting passed by smaller & better makers like Sightron/Opticron/Celestron as we speak...for less money. Look at any quality testing of binos rating all aspects of optic performance, and see just how far down the list they are...Vanguard blows them out of the water.
Their service dept. has to be as big as the mfg. plant, because they going to need it...just Google Vortex service, 10,000's of guys raving about their broken gear getting fixed lol...right, most good optics rarely fail other than a major fall or blunder. Vortex is a small piece of the optic worlds sales, yet commands the most attention on service...think about it, and think about how many new ones are in the sales boards every day...wonder why ???, because they're upgrading

It not meant as a bash, just stating the truth...just like they aren't made in the USA.
Just because you buy a Chevy and pimp it out, don't make it a Cadillac...cuz it ain't.