Vortex is fair, but makes me mad

Tried the vortex koolaid once an that was enough for me. I'd rather buy good glass with shit for a warranty than buy a good warranty for shit glass..
Is there really a shit warranty, though, or is that just what people say when a manufacturer doesn't have a policy of no-questions-asked replacements? Yes, some manufacturers are not very responsive, but it seems that the warranty policy at a minimum is always fair if not still favoring to the consumer. I would never expect a quality product to be thrown away and replaced for just any type of malfunction or damage. I would expect it to be repaired and on my dime if the problem was my fault.
 
I think it depends on the scope line that they repair and return. They repaired a viper series i sent them. Dropped it back in the scope mount and everything was still zero zero with no adjustment necessary
 
Is there really a shit warranty, though, or is that just what people say when a manufacturer doesn't have a policy of no-questions-asked replacements? Yes, some manufacturers are not very responsive, but it seems that the warranty policy at a minimum is always fair if not still favoring to the consumer. I would never expect a quality product to be thrown away and replaced for just any type of malfunction or damage. I would expect it to be repaired and on my dime if the problem was my fault.

Maybe I worded that poorly.

I do not know anybody with vortex products who hasnt had to use their warranty. I dont care how good their warranty is, I'd rather buy a scope that doesnt need that service.

For example..I know if I snag a swfa 6x off of the classifieds or ebay, theres a damn good chance I'll have a pretty bomb proof scope. Though if I do have issues with it, I'm goona be outta luck for a while. I'll gladly take that risk
 
I don't have a Vortex riflescope. I think their Customer Service may just have limited selections for cause. The customer service person had to pick a category. The reality is that they probably don't know what really caused the failure.

As far as everyone needing their customer service goes. I believe some products are not compatible with some people. They don't design them for every use case. The key is find something that works for you.

I'm apparently the ideal Leupold riflescope customer since mine never fail. I have no reason to go for something different.
 
I had a pair of vortex viper binos and dropped them and the eye cup stripped out. So I had them warrantied and upgraded to razors while I was at it. Apparently having a warranty makes them junk.
 
Well I have bought 3 products from them and all have been replaced.
So can people suggest a replacement scope that offers like reticles? My budget would need to be $800.00 or less.
Buy a lrhsi from GAP rifles and thank me later.
 
Honestly, I’ve had some vortex scopes that have served me well. I have sold most of them off for Nightforce and Mavens though. None of them have been in the $250 range.

It’s hard to look the other way with the scope tests here on RS. Hence the sell off for me. One thing I have never done was expect much out of an optic that costs $250…from any brand.
 
Thoughts on Burris Fullfield 4 - 16 x 50 with E3tm reticle?
I am considering the Trijicon Huron, but it is a little over budget.
I have tried a handful of cheap scopes - a Viper and a Fulfield and a Huron and a Diamondback.

The Viper was purchased back when Vortex was USA made. 2-7x36. Love that scope. Got it for $189 closeout wish i bought 2. This would be $600+ scope in todays world.

The Huron ($350) is good for 30 minutes before/after sunrise/sunset. Does show some glare looking into sunset. Trying to figure that out. Only used it a couple times so far. Im setting up a 243 as a camp gun and look to the west when hunting. Shot a buck at first legal shooting time - was looking at him in predawn dark for 5 minutes or so before shot. Think Leupold VX3 glass is softer on the eyes and “better” but last VX3 wouldnt hold zero between range trips.

Bottom line is if you buy a cheap scope, it is cheap for a reason. You are sacrificing something.

Fall on it with a full pack and it wont work afterwards - i’d be wondering about a $1,000 Scope doing the same. Scopes are tubes with lenses - falling on them isnt really in their job description.
 
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