What has happened to Burris Optics Customer Service?

[KnightExtreme]

Early 2025 had an issue with Burris SIgnature Rings and Contacted them via email and they responded. I was looking to buy a Fullfield Rifle Scope but had a couple questions been asking several times since Nov 2025 and Never got any thing back. Tried several different ways even wrote a Letter last Dec 2025 and Nothing. It is now April 2026. Did something change? Is Burris got new owners??? Odd that they had decent CS and Now have Zero CS?
Just wondering hard to buy a Rifle Scope that is to have a unlimited type warranty and now can't get in contact with them?
KE