Solo Archery Targets - Unfortunate Buyer Experiences

[Jmiller_outside]

Hey guys just wanted to let everyone know, I recently made a large purchase from Solo Archery Targets after going back and forth between them and full 3D targets (I already had a couple). placed my order 32 days ago now and received the order confirmation email from them right away and then nothing.

I tried multiple times to get in contact (no phone number listed) so email and social media are my only options. After a couple weeks went by I started researching and found out this has happened to others recently as well. Just wanted to inform anyone that was thinking of buying from them - Its pretty unfortunate this is going on and a company can't respond to a simple email to at least give buying customers some feedback even if they are behind or experiencing delays of some sort.

-Jordan

 

[Farmingdale's Finest]

I just saw that one of the owners died on October 29.

Sent from my iPhone using Tapatalk

 

[Salmon River Solutions]

If it was an LLC and they didn’t have any legal documents for ownership pertaining to one owner passing away the company may have to be dissolved. But In that situation I would definitely give them some leeway.

 

[Jmiller_outside]

Obviously if that's the case I would definitely give them some time to respond in leu of the circumstances.

 

[5 shot group]

Did you get your targets or a refund?

 

[Jmiller_outside]

Did you get your targets or a refund?

I received nothing so far, and still no responses to any of my messages.

 

[Team4LongGun]

Appreciate the heads up, but you may want to edit your heading. SCAM is not what you are describing. I don't know of a single company that is up to date on shipping, personnel, products in stock etc. Hell-when Midway USA disables their phones, you know its serious.
If and when you find out the reason for the delay is NOT a scam, but rather an oversight, or as listed above, a death from what could be a small 1 or 2 person shop, your accusations' damage is not retractable.

I've got no dog in the fight-I've never even heard of that company, but in today's day and age too many are jumping online/using social media and bashing a company because of their singular experience when at times the full story is never heard.

 

[BeaverHunter]

Appreciate the heads up, but you may want to edit your heading. SCAM is not what you are describing. I don't know of a single company that is up to date on shipping, personnel, products in stock etc. Hell-when Midway USA disables their phones, you know its serious.
If and when you find out the reason for the delay is NOT a scam, but rather an oversight, or as listed above, a death from what could be a small 1 or 2 person shop, your accusations' damage is not retractable.

I've got no dog in the fight-I've never even heard of that company, but in today's day and age too many are jumping online/using social media and bashing a company because of their singular experience when at times the full story is never heard.

2 months of no return phone calls or emails sure seems like it COULD be a scam. At the very least it’s a poorly ran business. What if he never gets a reply or the target, Is it still just an oversight? I don’t have a dog in the fight either but I think after 2 months of not receiving the product I ordered nor a response, I would have refuted the charges on my credit card as a scam.

 

[Team4LongGun]

Beaver you are spot on. I would have refuted the charges as well. I would even post it up for other to be aware and not end up in the same predicament. I am simply, and LITERALLY saying the word "scam" has connotations that are irreversible. COULD be can also be COULD BE NOT. I don't care to play the semantics game, was in agreement with OP, and am you, minus calling it a scam. Over and out.

 

[Rob5589]

File a dispute with your cc company. Should be a slam dunk refund.

 

[BeaverHunter]

Beaver you are spot on. I would have refuted the charges as well. I would even post it up for other to be aware and not end up in the same predicament. I am simply, and LITERALLY saying the word "scam" has connotations that are irreversible. COULD be can also be COULD BE NOT. I don't care to play the semantics game, was in agreement with OP, and am you, minus calling it a scam. Over and out.

Wasn’t trying to come across as argumentative either. My bad if my post came across as that way. I get your point also. Hope I didn’t come across as an ass.

 

[Fatcamp]

Appreciate the heads up, but you may want to edit your heading. SCAM is not what you are describing. I don't know of a single company that is up to date on shipping, personnel, products in stock etc. Hell-when Midway USA disables their phones, you know its serious.
If and when you find out the reason for the delay is NOT a scam, but rather an oversight, or as listed above, a death from what could be a small 1 or 2 person shop, your accusations' damage is not retractable.

I've got no dog in the fight-I've never even heard of that company, but in today's day and age too many are jumping online/using social media and bashing a company because of their singular experience when at times the full story is never heard.

If I spent $1000 on something and didn't receive said item or any contact from the company for months I would feel scammed.

 

[Jmiller_outside]

2 months of no return phone calls or emails sure seems like it COULD be a scam. At the very least it’s a poorly ran business. What if he never gets a reply or the target, Is it still just an oversight? I don’t have a dog in the fight either but I think after 2 months of not receiving the product I ordered nor a response, I would have refuted the charges on my credit card as a scam.

I appreciate the feedback and respect your thoughts. I can admit my frustration probably didn’t help anything when I I initially made the post (just edited the title).