Shout out to 1 shot gear

[thinhorn_AK]

I just wanted to take a minute to recognize the awesome customer service I recently got from 1 shot gear.

I recently ordered a Hilleberg tent and had a 10% code, I was happy with the purchase but then realized there was actually a 20% code for in stock Hilleberg stuff so I contacted them through rockslide asking if there was any way I could get that other 10% back. They instantly credited me back the additional 10% with absolutely no hassle.

I’m at a point in my life where customer service is extremely important, in fact I’ll often pay slightly higher prices or shop places that don’t have free shipping based on customer service/satisfaction.

I’ll be making more purchases through 1 shot gear because they clearly make customer satisfaction a priority and that goes a long way for me.

Thanks again 1 shot gear.

 

[Steve O]

Yeah those are good solid guys there. They don’t mess around or sweat the small stuff.

 

[WhiteOak]

Yup I would definitely buy from them again. They had a 30% of last years sitka for a couple months I ended up ordering some timberlines that arrived a day earlier than the tracking projected and I live in the country outside of a pretty rural area.