Shout out for QAD

[TAArrowood]

I just wanted to commend and give some positive feedback to QAD. A couple weeks ago I started having and issue with a couple year old QAD HDX. I called QAD customer service to see if there was anything I could/should to my setup to help the situation. After describing my issue to a super knowledgeable and helpful tech, he said the best thing would be for me to send it to him for inspection and possible repair. I explained that my Ky season was one ing soon and I wanted to hunt with my favorite bow and this rest. He assured me that he would make every effort to get it turned around quickly. I shipped it out on a Monday and they repaired it and shipped it back out Thursday of the same week and I received it back on Saturday of the same week (2 day FedEx). The rest returned in perfect working condition and had been cleaned and looked brand new. They also included a complete setup kit with everything you normally get with a new rest ( Mounting screw, new launcher, felt pads, etc, etc). These guys do a great job and I just wanted to acknowledge there efforts to keep me shooting.

 

[butcherboy]

Good to hear! I’ve been using the same QAD rest for about 12 years now. According to the archery world though QAD is junk and you can only use a Hamskea.

 

[5MilesBack]

Yep, love my HDX's and their customer service is top notch. You definitely have to time them right, and when they are.......they work phenomenally well.