rbutcher1234
Lil-Rokslider
- Joined
- Jul 2, 2023
- Messages
- 240
I for one am very glad the UM is maintain a QC standard and not letting crappy products ship.
How about, "would you mind using this one that looks like crap until we can get you a pretty one?"As someone who's hard on my stuff and also waiting on 2 rokstoks, I would appreciate getting a call asking "would you mind one that looks like crap?"
As long as its structurally sound and straight, I don't care how it looks at all. Though, I guess maybe the qc issues are deeper than cosmetic?
Even better!How about, "would you mind using this one that looks like crap until we can get you a pretty one?"
@Unknown Munitions could they be sold as blemishes if they’re functionally sound?They are rough. ROUGH. I saw the last 7 I think, none of them could be sold. Functionally they seem fine, and I am shooting one now. But, there is no way they could be sold. How they ever got shipped is baffling. Jake is at the expo now, but he will be making a decision and plan for the people waiting.
They could post them in the classifieds and auction them off. Highest bidder gets entry in to a S2H class plus a Rokstock?@Unknown Munitions could they be sold as blemishes if they’re functionally sound?![]()
They could post them in the classifieds and auction them off. Highest bidder gets entry in to a S2H class plus a Rokstock?
What about the other rokstoks? You mentioned in the pod that you would take a few to the expo and save a few for retail. I’ve been checking the website compulsively to see if any tikka Rokstok hit the retail market.Roksliders, apparently I let this very fresh info slip at the Hunt Expo and it took all of .35 microseconds to get posted here on the Slide. There are currently 25 customers on deck for a LE Green Rokstok. Below is the email I just sent to them each individually:
PLEASE REPLY TO THIS EMAIL AT YOUR EARLIEST CONVENIENCE
Good afternoon,
You are receiving this email as a LE Green Rokstok customer in our production schedule.
I deeply apologize for the amount time that’s elapsed since your Rokstok purchase.
Due to manufacturing issues, the LE Green stocks cannot be produced to quality standards.
I’m sure it is difficult to understand why it took so long to arrive at this conclusion
We tried multiple batches of Green Carbon and multiple process changes to try and get this done for you with no success.
Because of the amount of time you’ve been waiting, we are going to REFUND your green stock and give you a FREE one. Yes, you will be receiving a FREE stock.
I hope for most of you this is an acceptable middle ground for the amount of time you’ve been waiting.
Your free stock will include either black carbon camo, single color, or sponge pattern.
Please reply to this email with the exact stock you’d like for free.
We will be expediting these stocks through production for you.
The refund/ free stock delivery process will occur as stocks are produced.
I will be visiting Stockys Stocks next week to help hire a Production Manager to improve overall processes and quality.
Thank you all for your patience and support!
@Ryan Avery @Formidilosus @Stockys
I really applaud this.Roksliders, apparently I let this very fresh info slip at the Hunt Expo and it took all of .35 microseconds to get posted here on the Slide. There are currently 25 customers on deck for a LE Green Rokstok. Below is the email I just sent to them each individually:
PLEASE REPLY TO THIS EMAIL AT YOUR EARLIEST CONVENIENCE
Good afternoon,
You are receiving this email as a LE Green Rokstok customer in our production schedule.
I deeply apologize for the amount time that’s elapsed since your Rokstok purchase.
Due to manufacturing issues, the LE Green stocks cannot be produced to quality standards.
I’m sure it is difficult to understand why it took so long to arrive at this conclusion
We tried multiple batches of Green Carbon and multiple process changes to try and get this done for you with no success.
Because of the amount of time you’ve been waiting, we are going to REFUND your green stock and give you a FREE one. Yes, you will be receiving a FREE stock.
I hope for most of you this is an acceptable middle ground for the amount of time you’ve been waiting.
Your free stock will include either black carbon camo, single color, or sponge pattern.
Please reply to this email with the exact stock you’d like for free.
We will be expediting these stocks through production for you.
The refund/ free stock delivery process will occur as stocks are produced.
I will be visiting Stockys Stocks next week to help hire a Production Manager to improve overall processes and quality.
Thank you all for your patience and support!
@Ryan Avery @Formidilosus @Stockys
I am sure this is probably frustrating to all parties, customers and UM. However, this seems like awesome customer support from UM. I’m sure the QC issues will get resolved. I look forward to ordering a Rokstok when the orders open again.Roksliders, apparently I let this very fresh info slip at the Hunt Expo and it took all of .35 microseconds to get posted here on the Slide. There are currently 25 customers on deck for a LE Green Rokstok. Below is the email I just sent to them each individually:
PLEASE REPLY TO THIS EMAIL AT YOUR EARLIEST CONVENIENCE
Good afternoon,
You are receiving this email as a LE Green Rokstok customer in our production schedule.
I deeply apologize for the amount time that’s elapsed since your Rokstok purchase.
Due to manufacturing issues, the LE Green stocks cannot be produced to quality standards.
I’m sure it is difficult to understand why it took so long to arrive at this conclusion
We tried multiple batches of Green Carbon and multiple process changes to try and get this done for you with no success.
Because of the amount of time you’ve been waiting, we are going to REFUND your green stock and give you a FREE one. Yes, you will be receiving a FREE stock.
I hope for most of you this is an acceptable middle ground for the amount of time you’ve been waiting.
Your free stock will include either black carbon camo, single color, or sponge pattern.
Please reply to this email with the exact stock you’d like for free.
We will be expediting these stocks through production for you.
The refund/ free stock delivery process will occur as stocks are produced.
I will be visiting Stockys Stocks next week to help hire a Production Manager to improve overall processes and quality.
Thank you all for your patience and support!
@Ryan Avery @Formidilosus @Stockys
Roksliders, apparently I let this very fresh info slip at the Hunt Expo and it took all of .35 microseconds to get posted here on the Slide. There are currently 25 customers on deck for a LE Green Rokstok. Below is the email I just sent to them each individually:
PLEASE REPLY TO THIS EMAIL AT YOUR EARLIEST CONVENIENCE
Good afternoon,
You are receiving this email as a LE Green Rokstok customer in our production schedule.
I deeply apologize for the amount time that’s elapsed since your Rokstok purchase.
Due to manufacturing issues, the LE Green stocks cannot be produced to quality standards.
I’m sure it is difficult to understand why it took so long to arrive at this conclusion
We tried multiple batches of Green Carbon and multiple process changes to try and get this done for you with no success.
Because of the amount of time you’ve been waiting, we are going to REFUND your green stock and give you a FREE one. Yes, you will be receiving a FREE stock.
I hope for most of you this is an acceptable middle ground for the amount of time you’ve been waiting.
Your free stock will include either black carbon camo, single color, or sponge pattern.
Please reply to this email with the exact stock you’d like for free.
We will be expediting these stocks through production for you.
The refund/ free stock delivery process will occur as stocks are produced.
I will be visiting Stockys Stocks next week to help hire a Production Manager to improve overall processes and quality.
Thank you all for your patience and support!
@Ryan Avery @Formidilosus @Stockys