They will, I’ve used their warranty before.Thank you for the responses. I'd be awful happy if they do a warranty replacement for reasonable costs.
I'll report back once I hear from them.
Thank you for the offer!If you strike out there, I can wrap up a blank of you find something on Mudhole or North Fork Composites that is intriguing.
I’ve had similar experiences with st croix, they are the only brand of spinning rods I’ll buy due to the positive interactions I’ve had with them.Well here is a happy update. Keep in mind I've had this road for probably greater than 15 years. St. Croix is sending me a replacement rod-same specs and model but newer composition-and I am paying $125.00 in total for the replacement that retails for $225.00. No tax, no shipping and a new 15 year warranty.
I talked to a human and he actually knew a thing or two about fishing. Couldn't been more helpful.
Thank you to those of you that directed me to file a claim. I wouldn't have been disappointed if they offered me something less substantial like 10% off or free shipping. Their response exceeded my expectations.
Thank you St. Croix !
This is great to see!Well here is a happy update. Keep in mind I've had this road for probably greater than 15 years. St. Croix is sending me a replacement rod-same specs and model but newer composition-and I am paying $125.00 in total for the replacement that retails for $225.00. No tax, no shipping and a new 15 year warranty.
I talked to a human and he actually knew a thing or two about fishing. Couldn't been more helpful.
Thank you to those of you that directed me to file a claim. I wouldn't have been disappointed if they offered me something less substantial like 10% off or free shipping. Their response exceeded my expectations.
Thank you St. Croix !