I am really regretting purchasing my 2019 Ram 1500. It only has 31,000 miles on it and has been completely dead twice. I have it for family trips, hunting and hauling materials.
The RF Hub which controls the truck's ignition system has now failed twice, when it dies the truck locks down and sets the ebrake. If you need to tow, you would have to disconnect the drive train, you can manually release the ebrake but no manual way to get it into neutral. "Ram Care" just says you are out of warranty, we cant help you. I have paid out of pocket once to fix this issue created by a horrible design flaw (the window and 3rd tail light leak and the RF hub is located directly below this). Now, 8 months later I have a dead truck again. Thank goodness this did not happen in the back country, it actually failed the day I was leaving on my OR deer hunt. I don't know what I would have done if it failed up there, we were 2 hours off pavement. I ended up borrowing my dads GMC 2500 diesel, not as comfortable for the 15.5 hour drive but way better gas mileage and reliability.
Ram used to be a great company, but their customer service is horrible and a lot of the gen 5 1500's have this same issue. I will never buy another Ram after this experience and I will do everything in my power to prevent others from making the same expensive mistake I made. My dad's old gen 4 2017 Ram 1500 was great, I should have bought it when he sold it to upgrade to the GMC.
I am looking at a used Tundra gen 2, I don't want to own a truck that makes me pucker every time it rains.