Ordered and received my Trijicon tenmile 3x18 from Eurooptic but think its used/previously opened few questions

[uabeng]

Hey, anyone ordered this optic recently how was it packaged? The optic didnt have the Tenebraex caps, no sunshade and the documentation mentions the credo. Is this standard for the trijicon packaging or did I get a fast one pulled on me? The optic is a tenmile 3x18 for sure but the rest of the contents isn't adding up.

 

[Tahoe1305]

@EuroOptic Jake?

 

[uabeng]

@EuroOptic Jake?

Thanks for the help. I saw a post in the classifieds just now someone selling one and im like.... my new one didnt have that.

 

[Q_Sertorius]

I would have called EuroOptic customer service before posting here.

 

[EuroOptic]

Send me your order number via PM or email, or post it here if you cant PM yet. I'll fix it
With the shipping craze from the holiday season, probably a case of the warehouse staff grabbing a used / incorrect box by mistake

 

[uabeng]

Send me your order number via PM or email, or post it here if you cant PM yet. I'll fix it
With the shipping craze from the holiday season, probably a case of the warehouse staff grabbing a used / incorrect box by mistake

705617

If you can get my contact information from the order number you can contact me, or if needed you can PM me a direct line. Whatever is easier.

 

[EuroOptic]

705617

If you can get my contact information from the order number you can contact me, or if needed you can PM me a direct line. Whatever is easier.

Left you a message.
Sent you an RA and a label, set up the replacement order as well - gimmie a call back if you wanna yell at me.

Thanks

 

[Hnthrdr]

Left you a message.
Sent you an RA and a label, set up the replacement order as well - gimmie a call back if you wanna yell at me.

Thanks

Top notch customer service.

 

[uabeng]

Left you a message.
Sent you an RA and a label, set up the replacement order as well - gimmie a call back if you wanna yell at me.

Thanks

No yelling needed im replying by email also. I would have been none the wiser if I wouldn't have seen a classified post and checked trijicons website. The optic itself looked new and untouched.

 

[EuroOptic]

Top notch customer service.

 

[Laelkhunter]

Now that's how you run a business!! Good on you EuroOptic!!