Missed this, sorry.When you take a photo with the app where does it go? I can’t find them, they don’t show up in my photo gallery
No! Only if I don’t get my alignment right.Do all the photos have that hazy, smoky look to them ?
Im not sure, I guess it could be either. It crashes when I select “ Start Capture”. It sucks, I'm an outfitter and use digiscoping to help with follow up shots and video game. I have nothing right now!!Stupid me never should have changed!Working on my iPhone 14 as of a few minutes ago.
do you suspect the app or the phone? Heard a few things about the 15s not ready for prime time.
Here is their phone 608 855 5700 or hit their contact form at https://magviewgear.com/support/
let us know if you get it resolved.
If they don't answer within a few hours, hit me in a PM with your email address and I'll see if I can move it to the top of their inbox. Time's a wasting, only so many days left in a season. Sorry you're having issues.Im not sure, I guess it could be either. It crashes when I select “ Start Capture”. It sucks, I'm an outfitter and use digiscoping to help with follow up shots and video game. I have nothing right now!!Stupid me never should have changed!
I emailed them and I'm waiting for their reply. Ill keep you posted.
Darrin
so you confirmed with MV it was a glitch in their iphone15/MV app interface?Magview says they should have the glitch for the IPhone 15 fixed this week. We’ll see.
Has to be super frustrating for you guys that need this every day in the field. Curious to hear what they have to say. Thanks RD!If they don't answer within a few hours, hit me in a PM with your email address and I'll see if I can move it to the top of their inbox. Time's a wasting, only so many days left in a season. Sorry you're having issues.
Rob, recieved this from Mag View this morning.If they don't answer within a few hours, hit me in a PM with your email address and I'll see if I can move it to the top of their inbox. Time's a wasting, only so many days left in a season. Sorry you're having issues.
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OK Darrin, thanks for the update.Rob, recieved this from Mag View this morning.
“
Good morning Darrin,
Currently our app is not compatible with the new iPhone IOS. We are working with our app developers to get the app updated and compatible with new IOS software. We are working as fast as we can to get this available! As of right now it may be another week before the app is updated.
In the meantime, you may just need to use the default camera app to use our adapters. We are very sorry for the inconvenience this has caused. Let us know if we can help in any way!
“
CUSTOMER SUPPORT
Tech and Sales Support
608.855.5700FIND US ON THE WEB
I guess I wait with crossed fingers!
Darrin
That’s what they told me, when I called them, but like the email response, their “this week” or “next week”, is/has become meaningless.
Robby,OK Darrin, thanks for the update.
To their point, I use the default camera app in my iPhone 14 way more than I do their MV app.
I used the MV a lot at the beginning, but over time I began just slapping the phone on the optic and not opening their app.
Their app has more features (like more zoom, easier to find the portrait/landscape lock button, the grid lines) but just found I wasn’t taking the time to open it and for what I need, the camera was working fine.
Give that a shot in the meantime.
I still sent them an email to let them know some Roksliders were having some issues.
No brother. I’ve had it on the SwarovskiATS 25 to 50, 20 to 60, the ATC 17 to 40 and the BTX.@robby denning are you having issues with the magview coming loose from the ocular lens? It came loose on me on a hunt, got home and cranked it down tighter. Then at the range it came loose again. I had the correct spacers in there, but after it came loose the second time I lost one...
Do I need to blue loctite the set screw or something?