Kowa service for accidental damage

[coloradoan]

Considering upgrading my binoculars and started looking at Kowa. I have been leaning towards Vortex due to the warranty, but I don't want to rule out better options. The Kowa Genesis binoculars look pretty awesome.

I know Kowa doesn't have a no-fault warranty, but do they provide repairs at a reasonable cost? I try to take care of my stuff, but I also don't want to be totally out of luck if something happens.

 

[gr8fuldoug]

Kowa service is excellent. It's hard to answer your question as I cannot recall a charged repair at Kowa

 

[Turkeygetpwnd38]

I've gotten two quotes for spotter repairs and they seemed higher than what I am used to with swaro. Over $300 to replace objective on a 553 spotter. Whether that is reasonable or not is subjective. Communication was excellent though and they do their repairs state side. I had my spotter back in under 2 weeks.

 

[Ramem7mm]

following along for feedback from others.

 

[jordan.2216]

I also had a repair/tune up on a 883 completed. I don't recall the exact scope of work, but I believe it cost me a couple hundred bucks. As @Turkeygetpwnd38 mentioned, communication and workmanship was excellent, quick turnaround, and I believe the work was done in CA. Nothing to complain about except having to pay for it ha!

 

[Loco4dux]

I've gotten two quotes for spotter repairs and they seemed higher than what I am used to with swaro. Over $300 to replace objective on a 553 spotter. Whether that is reasonable or not is subjective. Communication was excellent though and they do their repairs state side. I had my spotter back in

Same exact experience here with the same repair.

 

[Moosehunter]

Their service seems fantastic in my experience!

 

[Pistolpete28]

They fixed my eyepiece on my 99 straight spotter for free.

 

[981kirk]

Good to know. Thanks for the info. I have their upper end spotter