I too have the Kodiak Canvas flexbox 10x10 tent and have had really good luck with it. It has held up to wind, snow and rain on several hunts and has been very comfortable. The only issue I have had is having to pack up on a day when the tent is still wet and worrying about mildew starting on the tent during a two or three day trip home. I have unpacked it and brought it in my hotel room to dry out on more than one occasion. I did have a little mildew start in one corner of the tent but I brought some spray and scrubbed it off. As far as customer service is concerned, they have been great to deal with.