How to fix loose eye cup on spotter?

[mthomasondpt]

I have a Vortex gen 2 65 mm spotter that I bought new and have noticed the eye cup moves very easily. Too easily. When I put my digiscope on it (Ollin) the eyecup will rotate because it’s so loose. I have a straight spotter FWIW. Anyone out there have a way to tighten the eye cup? I don’t want to send this off for a full blown warranty issue.

 

[Kducot5]

I have an angled Gen 2 Razor HD with the same issue. I thought the one that I tested in Scheels was tighter. Following for input.

 

[tall]

Same scope, same issue with the eye cup. The eye cup was either tight or fixed in place until about the third use with a digiscope adapter.

 

[alexnelon]

It's a friction fit design so once it's loose it's loose. The only fix is to send it back to Vortex. They have a whole department whose only job is fixing/replacing eye cups.

 

[Kducot5]

Has anyone used some type of grease or bow wax in the grooves to make it a bit tackier? Would just be concerned it would collect dust and bind.

 

[Laelkhunter]

It's a friction fit design so once it's loose it's loose. The only fix is to send it back to Vortex. They have a whole department whose only job is fixing/replacing eye cups.

That would be the best fix, but how long after the repair would it be before it came loose again? Seems like a well-known problem. And how long will it be tied up while they repair it?

 

[pacoalcracker]

Yeah, that's why you pay a bit more for a Swaro and get better eye cups...and a whole lot more that is "better". You got your bargain...for good reasons. There is no fixing a bad design.

 

[Kducot5]

Yeah, that's why you pay a bit more for a Swaro and get better eye cups...and a whole lot more that is "better". You got your bargain...for good reasons. There is no fixing a bad design.

I have to agree with this statement. I got a good deal on my Vortex spotter. As this was my first spotter and I live in Louisiana I didn’t want to pony up the coin for the Swaro not knowing how much I would use it or what I would like or not like. In hindsight I wish I would have bought once, cried once and got a Swaro.