How to fix loose eye cup on spotter?

[mthomasondpt]

I have a Vortex gen 2 65 mm spotter that I bought new and have noticed the eye cup moves very easily. Too easily. When I put my digiscope on it (Ollin) the eyecup will rotate because it’s so loose. I have a straight spotter FWIW. Anyone out there have a way to tighten the eye cup? I don’t want to send this off for a full blown warranty issue.

 

[Kducot5]

I have an angled Gen 2 Razor HD with the same issue. I thought the one that I tested in Scheels was tighter. Following for input.

 

[tall]

Same scope, same issue with the eye cup. The eye cup was either tight or fixed in place until about the third use with a digiscope adapter.

 

[alexnelon]

It's a friction fit design so once it's loose it's loose. The only fix is to send it back to Vortex. They have a whole department whose only job is fixing/replacing eye cups.