Has anyone ever ordered bought from Shield Group Applied Military Technologies?

[HoughLePuff]

I ordered a Micro Conversion kit for my Glock from them over a month ago. I received a confirmation email with an order number. Their confirmation email claims I will receive shipping and tracking information when my order ships. My credit card was charged the same day but I have not received any kind of shipping information. I have emailed and called several times leaving voicemails because the line is never answered as well as emailing their customer service.

I am new to ordering things online. I also understand that most firearms retailers are experiencing an incredibly high demand right now. At what point should I cut my losses and dispute the charge on my credit card?

 

[USMC-40]

What state are they out of? Current business conditions may be preventing communications

 

[HoughLePuff]

Garden City, Idaho