Goat Knives ghosting me?

Joined
Aug 18, 2015
Messages
1,491
Location
Harrisburg, Oregon
I’ll do my best to explain a complicated situation. I’m one of two owners of Goat knives. This is my baby and my designs. I lack “computer skills” I’m not tech savvy in the least. It’s a challenge for me to even make this post. It’s just not my thing. I partnered with someone who is extremely good online and has great tech skills. My job has always been design and production. I deal directly with getting materials ordered and getting knives made. This is my side hustle! a way to get an idea and a product to like minded hunters. Although lately it’s been a little on the back burner because I’m buried with work from my day to day job. This is why lots of products are sold out. My partner’s job is to handle customer service and fulfill shipments. In the last year we have a handful of orders somehow fall through the cracks.im not trying to point fingers or place blame. It simply got overlooked. I have had several customers reach out to me and I’ve past the info along to my partner and he got things squared away as soon as he was back in the warehouse. Im not sure how any of the orders have been overlooked but a few have. After talking with my partner he thinks they were accidentally marked fulfilled in Shopify. If you have an order that somehow wasn’t fulfilled please DM me and we will get you squared away. Just get me your order number and we will reimburse you or fulfill the order if you still want a knife. The website is still taking orders of products in stock. We are not a scam! Obviously just human making to many mistakes. Sorry for any hassle this has caused there is zero intention of taking your hard earned money and not giving you your product. Both of us don’t even get compensation from the company! so if there is an issue we will happily refunded your money. If you have something to “say” please call me!
208-870-1183
All the best,
Travis


Dude

A handful?

How big are your hands?




P
 
Joined
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Messages
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Location
Harrisburg, Oregon
View attachment 775556
I don't know why I didn't look at the Kestrel scalpel knives until now. The lightweight one is lighter than the goat, less expensive, and superior in every way, including blade fit (blades don't seat well at all in the inaccurately machined goat I saw). The Ovis skinner is awesome as well. Highly recommend, packing two of these for the lope opener on Saturday.


How do these compare to Havalon?




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grainhog

grainhog

Lil-Rokslider
Joined
Dec 8, 2022
Messages
119
How do these compare to Havalon?




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The skeleton handle Kestrel is unbelievably feather light, and broke down/ boned out this prairie mcnugget with ease. And the 60A blades snap in and out precisely. Definitely a kill kit mainstay for me from now on.
 

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Joined
Aug 18, 2015
Messages
1,491
Location
Harrisburg, Oregon
The skeleton handle Kestrel is unbelievably feather light, and broke down/ boned out this prairie mcnugget with ease. And the 60A blades snap in and out precisely. Definitely a kill kit mainstay for me from now on.


Thanks for the answer.

I’m not too worried about half an ounce. Are they cheaper?




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Joined
Jul 30, 2015
Messages
6,321
Location
Lenexa, KS
Not related to Goat knives, but I've been doing e-commerce for a long time and can't really recall any issues in the past, but currently Dark Timber Coffee is ghosting me, ordered 9/11 and can't get tracking, have called and spoke to someone who said they'd email me tracking and also sent another email and call/VM and nothing. And then my kids' soccer uniforms, ordered 6/19 and Capelli won't respond to my requests for update now. Going to call my credit card company today and sort both out.

I guess what I'm saying is I think we are in a new era of shit customer service. Opportunity for companies that want to do it right.

Update. Last week I talked to the Dark Timber dude I talked to last time and he told me he would personally watch them box my order and email me tracking. Well, I got an email, but tracking says the label created on October 9th, and no movement since. He assured me my order was a stock item. This was for an order placed 9/11. He's just got to be messing with me now right? I think I'm just going to call my credit card and report it as fraud.
 

CorbLand

WKR
Joined
Mar 16, 2016
Messages
7,824
Update. Last week I talked to the Dark Timber dude I talked to last time and he told me he would personally watch them box my order and email me tracking. Well, I got an email, but tracking says the label created on October 9th, and no movement since. He assured me my order was a stock item. This was for an order placed 9/11. He's just got to be messing with me now right? I think I'm just going to call my credit card and report it as fraud.
When I worked at Sportsmans, I ordered some binos from Vortex on the prodeal. Waited 5 months and hadnt gotten them. Called and the lady assured me that they would go out when they got the next shipment in a couple weeks. Waited another two months, called and was told they had them and that they would get them sent out. Waited a couple more weeks, called and was forwarded to the shipping dude who told me he had them in his hand and was taking them to be shipped personally. Waited three more weeks, called and got the run around again. In the end, I think I was just shy of 11 months to get them.
 

TheTone

WKR
Joined
Mar 4, 2012
Messages
1,787
When I worked at Sportsmans, I ordered some binos from Vortex on the prodeal. Waited 5 months and hadnt gotten them. Called and the lady assured me that they would go out when they got the next shipment in a couple weeks. Waited another two months, called and was told they had them and that they would get them sent out. Waited a couple more weeks, called and was forwarded to the shipping dude who told me he had them in his hand and was taking them to be shipped personally. Waited three more weeks, called and got the run around again. In the end, I think I was just shy of 11 months to get them.
Seems amazingly similar to an order I made for some waders from one of vortex’s sister company except I never actually got the waders. Thankfully I wasn’t charged.

I bought some simms in the end and was happy the others never showed
 

S-3 ranch

WKR
Joined
Jan 18, 2022
Messages
1,150
Location
Texas / Hillcounrty
This is a sad story of another Utah based company that is run by shady people/ guy , mulie freak , fierce firearm , christenen firearm, monster diesel, Aram von Benedikt . ect ect,
They must spend their mission planning a deviant mission in life and business .
Then are arrogant, never humble or regretful !
 
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