Goat Knives ghosting me?

[bergie]

I simply shared what my specific experience was, whether or not it's same for everyone else isn't under my control. Any business decisions he made are his burden to bear (and I believe he's trying) and me blasting out info he gave me in private I consider just that, private.

I just went to their website and they still allow me to add a knife to the cart that by all accounts, they do not plan to deliver. Add on top of that the only way to get your money back on the undelivered product is to PM someone on Rokslide, to then get private information? I am not one who got caught up in this scam, but I certainly feel for the people who have been.

I did reread your initial post and if the only private info you are withholding is contact info, I have to apologize for my misunderstanding. Even for people with questionable at best ethics I don't see a reason to post their personal contact information.

I read the initial post as the only way to get your money back is to meticulously scour the internet, find this thread, PM some guy, hope he responds, then get your refund. I was hoping to cut out the last final steps for someone in the future.

 

[Split toe]

Reached out directly to truearrow7 through Rokslide per his post. He contacted me, was straight up with no BS, and got me some contact info that I will not be posting because I refuse to stir the pot. If you want it, try to PM him. Used the info to send less than cordial message. Within about 24 hours a "pending transaction" notice showed up online for my debit card. If/when the $ shows up I'll update.

The google machine tells me the company is "administratively dissolved" and the 2 members of the company are named Erik and Travis.

@Roofer1 so in that conversation did he disclose if the company was still active or not? I think that is relevant public knowledge and will help avoid people being scammed? I can understand withholding private names/numbers to some extent, but this is borderline criminal activity at best.

 

[Roofer1]

I just went to their website and they still allow me to add a knife to the cart that by all accounts, they do not plan to deliver. Add on top of that the only way to get your money back on the undelivered product is to PM someone on Rokslide, to then get private information? I am not one who got caught up in this scam, but I certainly feel for the people who have been.

I did reread your initial post and if the only private info you are withholding is contact info, I have to apologize for my misunderstanding. Even for people with questionable at best ethics I don't see a reason to post their personal contact information.

I read the initial post as the only way to get your money back is to meticulously scour the internet, find this thread, PM some guy, hope he responds, then get your refund. I was hoping to cut out the last final steps for someone in the future.

Honestly just trying to help and you're right, even if the info is for someone that seems to have earned his reputation, (not @truearrow7, the other fella) I'd feel like a douche throwing up what seems to be private contact intel on the internet. Unfortunately, from my interaction it doesn't seem like there is a way to cut out the last step at this point unless something changes. Knives seem bad ass but if I'd dug a little may not have even attempted it from the get go.

 

[intunegp]

So the summary is that Travis partnered with Muley Freak, between the two of them they couldn't run a business, he blames Muley Freak as the easy/already unpopular scapegoat, and he's the good guy giving refunds and talking to customers in private messages. Seems to me like the guy in charge of production would have to have some idea that the money was still coming in but the product wasn't going out.

I think a statement addressing the debacle and providing a pathway forward would be the honorable/reasonable thing from @truearrow7 at this point. Without that, we're all just left to assume the worst.

I have no skin in the game as someone who has looked at but never purchased one of their knives. Whole thing just seems sketchy and I'd advise anyone with an open order to file a credit card dispute. After enough disputes the card companies won't work with them anymore and they won't be able to take more people's money.

 

[Roofer1]

@Roofer1 so in that conversation did he disclose if the company was still active or not? I think that is relevant public knowledge and will help avoid people being scammed? I can understand withholding private names/numbers to some extent, but this is borderline criminal activity at best.

He did not, but with all honesty I didn't ask that question. Really don't want to speculate because I'm as ignorant to their issues (minus this fiasco) as I am to most things in life. My OPINION is that they need to sit down and hash out some expectations

 

[CorbLand]

He did not, but with all honesty I didn't ask that question. Really don't want to speculate because I'm as ignorant to their issues (minus this fiasco) as I am to most things in life. My OPINION is that they need to sit down and hash out some expectations

And stop taking orders until they can figure that all out.

 

[Roofer1]

And stop taking orders until they can figure that all out.

Agree.

 

[GotDraw?]

That's a very cute sermon - TiGOAT isn't the company in question here. You could have deduced that from just reading the OP, or even the thread title. The actual company being discussed - GOAT Knives - appears not to be one that I would deal with. Appreciate the heads-up @grainhog - hopefully you get your money back!

Well, my bad and I stand corrected and will do so!
...so many GOATS, so little time.
J

 

[intunegp]

 

[LongWayAround]

@fngTony should change the title to "Goat Knives ghosting this thread."

@truearrow7

 

[3Esski]

Was unaware that before purchasing items the new normal is to have to check on their Instagram to ensure they are doing business properly. Pretty unfortunate, but atleast when it involves some well known characters, it seems like it's worth doing.

 

[IDVortex]

@fngTony should change the title to "Goat Knives ghosting this thread."

@truearrow7

Actually. It should be 'Muley Freak Knives ghosting customers'.

 

[truearrow7]

I’ll do my best to explain a complicated situation. I’m one of two owners of Goat knives. This is my baby and my designs. I lack “computer skills” I’m not tech savvy in the least. It’s a challenge for me to even make this post. It’s just not my thing. I partnered with someone who is extremely good online and has great tech skills. My job has always been design and production. I deal directly with getting materials ordered and getting knives made. This is my side hustle! a way to get an idea and a product to like minded hunters. Although lately it’s been a little on the back burner because I’m buried with work from my day to day job. This is why lots of products are sold out. My partner’s job is to handle customer service and fulfill shipments. In the last year we have a handful of orders somehow fall through the cracks.im not trying to point fingers or place blame. It simply got overlooked. I have had several customers reach out to me and I’ve past the info along to my partner and he got things squared away as soon as he was back in the warehouse. Im not sure how any of the orders have been overlooked but a few have. After talking with my partner he thinks they were accidentally marked fulfilled in Shopify. If you have an order that somehow wasn’t fulfilled please DM me and we will get you squared away. Just get me your order number and we will reimburse you or fulfill the order if you still want a knife. The website is still taking orders of products in stock. We are not a scam! Obviously just human making to many mistakes. Sorry for any hassle this has caused there is zero intention of taking your hard earned money and not giving you your product. Both of us don’t even get compensation from the company! so if there is an issue we will happily refunded your money. If you have something to “say” please call me!
208-870-1183
All the best,
Travis