BURRIS customer services

[bnsafe]

SUCKS. Im not gonna get into the details, but wow. I was a burris guy, but no more ever again. the run arounds Ive gotten for customer service when they admit the scope was defective in unreal. and worse the canned computer non answers I get trying to get info just infuriates me.

 

[zr600]

I called and talked to them back in November I was siting in a xtriii and in low Hawkins rings 20moa rail it wouldn’t zero at 100 yards. Wasn’t the zero stop catching either. They were pretty much no help. All they could say was to buy there rings and use the plastic inserts to get the travel right. He didn’t even know how the turret system and zero stop worked on the xtriii he had to put me on hold and go talk to his neighbor he said. And came back with no answers other then buying there rings with the plastic inserts. I wasn’t impressed either. Plus with there current price increases they aren’t valued as well as they were before.

 

[roadrunner]

"Customer Service" isn't technical support. There is a difference...