Best glass

[jfk69]

Seems kinda rough for a good story and reply.
Everyone has an opinion.
Mine is, I recently sent a Vortex with a slight problem to the group at Vortex.
Ive spoke to many of them in the past for various questions and info. NEVER had any one of them them treat me with anything but pure kindness and spent all time I needed,concerning Vortex or education in our sport.
My recent shipped issue was responded to 1 hour after receiving it.
I then received a call anking me if I would agree to having my scope replaced with an upgrade,double the value and quality, due to not having one in stock like I sent them. Id rather get kicked in the nuts, than trust my business with any other than Vortex and the great people that answers the phone and puts me first. LOL. I just fell off my soap box !!! Thank you for reminding me , YOU DANCE WITH THE ONE WHO BRUNG YOU ...

Happy for you. No worries. And it sounds like their CS is first rate. I guess for me I’d be unhappy that I needed it at all. I find it more than a little bit interesting that you’ve “spoke to many of them in the past” . I’d ask why you had to do that? I’d still rather get kicked in the nuts than own a Vortex. There are none on any of my rifles.

 

[yogi]

Happy for you. No worries. And it sounds like their CS is first rate. I guess for me I’d be unhappy that I needed it at all. I find it more than a little bit interesting that you’ve “spoke to many of them in the past” . I’d ask why you had to do that? I’d still rather get kicked in the nuts than own a Vortex. There are none on any of my rifles.

Thanks jfk69, I failed to mention, the new scope they sent me was a 34mm tube,as the one I sent was a 30mm. They included a new pair of Vortex Pro rings with the new scope. All sealed and new in the box. Too Cool !

 

[yogi]

Thanks jfk69, I failed to mention, the new scope they sent me was a 34mm tube,as the one I sent was a 30mm. They included a new pair of Vortex Pro rings with the new scope. All sealed and new in the box. Too Cool !

We have 8 Vortex , only time ever had to send one in.

 

[yogi]

Happy for you. No worries. And it sounds like their CS is first rate. I guess for me I’d be unhappy that I needed it at all. I find it more than a little bit interesting that you’ve “spoke to many of them in the past” . I’d ask why you had to do that? I’d still rather get kicked in the nuts than own a Vortex. There are none on any of my rifles.

As why I had many calls with them, not knowing differences, instruction, best for each aplication etc. Im an old man and our options have changed and improved so much in my 60 years of shooting, its really nice to have good help at our finger tips in todays world. Most technical options are way above my understanting sometimes at this point. Some technical support in industries today are not as patient and helpful to take time to help an old school guy like me. Its appreciated !