Zen ray Optics Warranty

OP
Bownut400

Bownut400

FNG
Joined
Dec 14, 2015
Messages
34
I left 3 messages the past few days. No results.
It beginning to be a challenge.


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2ski

WKR
Joined
Jul 17, 2012
Messages
1,777
Location
Bozeman
I just discovered my eye cups are off track and I need to send them in. I'm not hopefull for results based on this thread.

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Tcross

FNG
Joined
Apr 13, 2014
Messages
2
I too have been trying to contact Zen-Ray, since early September with no response. I have called weekly and emailed multiple times as well. No response. Last month the message was taken down on the phone number and now just goes directly to a recording service. Also recently noticed on the Website a message stating "Our shopping site is under construction, which will not be able to take any new order. Please check back in early 2018 for new look and function." I'll give them the benefit of the doubt and hope they make a comeback but til then I have no spotting scope. I like their glass for the money, but sure don't care for this kind of customer service.
 
OP
Bownut400

Bownut400

FNG
Joined
Dec 14, 2015
Messages
34
I’m with you Tcross. I’ve nearly gave up on zen ray. I had to purchase another brand. I went with a van guard. So far pretty good for the money I shouldn’t have had to spend.


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