HuntHarder
WKR
Zeiss is a nightmare. Long turn around times and in general terrible communication.What specific optics companies have issues with warranty and customer service, in your experience? What company would deter you?
Some companies don't warranty accidental damage or things they consider abuse, as is their right. Some companies also don't offer a lifetime warranty, as is their right.
I know from personal experience that Bushnell can be a pain the ass. Still, if they had a product that I wanted, I wouldn't let that necessarily deter me.
Some companies also have a poor supply chain model and it takes a very long time for replacement or credit for a different product. (Looking at you SWFA).
Leica used to be terrible. Haven't used them personally, but in another lifetime of mine, I sold plenty of Leica and warranty issues sucked.
Swfa's whole model I think is trash. If their stuff breaks, which it does, you can be without for a long while, waiting for some container to arrive.
